2012 Customer Testimonials

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Last updated: Mar 21, 2024

We are proud to have received customer testimonials from every province in Canada and every US state except for Alaska, Hawaii, Idaho, Montana, Rhode Island, South Dakota and Wyoming.

Thanks for coming through for me.…

Dec 26, 2012Got the timer, installed it, and everything worked so I had an oven to use to roast a Turkey on Xmas. Thanks for coming through for me. Really appreciate it. Happy new year!

Scott Pound
Thunder Bay, Ontario

I rate your company excellent…

Dec 18, 2012I do not use any of the applications that allow me to post my opinion of your quality of service. However, I will say that I was very satisfied with the rebuilt timer you supplied me. The timer functioned perfectly. We can now see the oven display without turning off the lights. I was also happy to purchase the extended warranty your firm offers and hope you get to keep the money and my new timer continues to operate for many more years. I feel good knowing you back your timers with extended warranties.

Thanks for being there for people like myself that really have nowhere else to turn when needing a discontinued timer. I rate your company excellent in all ways.

Fred Tanner
Fort Mill, South Carolina
Re: Thermador 14-33-347

…very knowledgeable, courteous and helpful…

Dec 17, 2012I want to acknowledge excellent service hence this e-mail. I didn't catch the tech's name but I want to say he was very knowledgeable, courteous and helpful. Once I was clear on my problem, he directed me to the website procedure which was EZ to follow.

I received my timer quickly and it works great. In today's rush, rush world it good to know that there are still some companies that believe in personal service at reasonable prices!

Merry Christmas and Happy New Year!

Doug Dakin
Franklin, Québec
Re: Whirlpool GLP84200 9754261

…saved us about $2000.00…

Dec 12, 2012Hi Howard,

I don’t use google or facebook so unfortunately cannot give you a review there. I thought your service was excellent, especially the very specific instructions you gave for shipping which were very helpful. Once you received the timer, the turnaround time was amazing! The timer we sent was repaired and is working great. That saved us about $2000.00 compared to replacing the double oven that is in place.

Since many of the properties we manage are older, we will probably be using your services again.

Thank you,

Margaret Hellen
McClellan Business Park, LLC
Vice President Property Management
McClellan, California
Re: General Electric JKP27G0D2BG

…went the extra mile…

Dec 07, 2012Dear Howard,

Yes, I did receive it the day before our Thanksgiving. That was the deadline and I appreciate your extra effort to make sure our deadline was met. The part is working well and everything seems to be as if it was a new part. I will certainly write a glowing review as I believe not only did you do what was expected but you went the extra mile with excellent communication and customer care. I still would like to hear what was wrong with it as promised in one of our phone conversations. No hurry, so when you have the time I would really appreciate the information.

T Flynn
Maple Height, Ohio
Re: Kenmore 9119382990 WB27K5074

I will recommend you to others…

Dec 07, 2012The timer readout is real bright like you said it would be. It works perferctly. You were correct in thinking my real problem was a relay. It was and the relay was located on the right side of the oven. I had to pull the oven out and then press the relay button. It now works perfectly.

I am very satisfied with the fast attention that Appliance Timers gave me with my timer needing repair. My timer was repaired and shipped back to me just in time for my wife to fix Thanksgiving dinner for our family and guests. I will continue to use Appliance Timer in the future and I will recommend them to others in need.


John Shimek
East Wenatchee, Washington
Re: Thermador RDDS30V 486752

…can't say enough good things about your company…

Dec 07, 2012I wanted to tell you that the service you provided was an absolute game saver. When the power outage knocked out my oven controller, I was starting from scratch. The local appliance stores told me that my timer was obsolete, and no longer available. New ovens ran between $1200 - 1600 USD. I found your company, online, by running the part number of the controller, and called you. In a few short sentences, we verified that the controller was bad, and I sent it back to you. We needed it back, quickly, so my teacher wife could bake brownies for her classes. Communication was great, and next day air got the repaired controller back in time. Fifteen minutes after receipt, the oven was powered up and working. My wife got an additional bonus, because I mixed up the brownies as a first test, and the timer worked as new.

I can't say enough good things about you, your company and the service you provide. (I'm not a Facebook subscriber, but will certainly tell others about your excellent company.)

Thank you,

Frank ODonnell
Oregon City,, Oregon
Re: Whirlpool RB760PXYQ-5 WP# 3169257-A

…you fully EXCEEDED my expectations…

Dec 05, 2012In a few words, you fully EXCEEDED my expectations, in every part of the transaction. Without your assistance, I would have been purchasing a new oven/stove, and it is not the time for me to do that. If my needs in this area come around again, you will be the first and only place that I come to. Thanks again and have a great holiday season and prosperous new year.

Joseph Garcia
Hollis, New Hampshire
Re: Whirlpool RF387LXGN1 6610179

…very happy…

Nov 27, 2012I am very happy! The turkey and pies for Thanksgiving turned out perfect and that’s all thanks to you! I’ve liked you on Facebook and will let others know about your service. Thank you again.

Make it a great day,

San Jose, California
Re: General Electric JTP11WS WB27X5482

You've earned 10 gold stars!…

Nov 19, 2012Thank you so much for all of your help. My 22 year old timer is working like a charm - as good as new. And in addition, thank you for taking time to explain the wiring after you returned it to me. I had lost my appliance man... as it turns out he had a health failure. So you helped me through a difficult time and had me up and running by Christmas! Thank you for the extra effort. You've earned 10 gold stars!

Ginny Ferguson
Atlanta, Georgia
Re: Kenmore 911.3548813 530184

…very helpful…

Nov 16, 2012My range is 12 years old and has been working fine until it wasn't heating properly. When oven temp button pushed and temperature set, the starting temperature is 215*. Oven will get hot if set at 500-550* but will not maintain baking temperature. Temperature sensor was replaced and has a resistance of 1049 Ohms at 70*. Baking element is 20 Ohms. Broiler, surface burners, and kitchen timer all work fine. I found Appliancetimers.com via google search. I spoke to Howard Simons and he was very helpful and emailed me the status of the timer. They repaired it. It only took a few minutes to reinstall it and the range has been working fine ever since. I saved about $300 by repairing instead of replacing the range. I highly recommend them and wouldn't hesitate to use them again. Tip: take pictures of the wire connections on the timer before removing it. It will speed up the reinstallation.

George Bukowski
Marine City, Michigan
Re: Maytag CRE8600ACW 7601P224-60

I really saved a lot…

Nov 15, 2012My Timer worked perfectly after you fixed it. I really saved a lot by having you repair and checkout my timer. And better yet my wife is happy now. The oven works great. THANK YOU

Andrew Jager
Howard City, Michigan
Re: Magic Chef 6498VTV 7601P206-60

…saved me approximately $2500.00!…

Nov 12, 2012My expecations were exceeded! Nothing could have been improved. My local Coastal Appliance guy (genius) reinstalled the oven and it works perfectly. Thank you for being available when I called, too. So grateful. $240.00 all in---saved me approximately $2500.00!

Linda Plager
Santa Cruz, California

Excellent service!!…

Nov 08, 2012The timer worked perfectly and the turnaround was better than you projected. Excellent service!!


Mark Simmons
Chuluota, Florida
Re: General Electric Jkp26gt1bb erc-14500-rp

Thank you for saving us a lot of unnecessary costs and time…

Nov 07, 2012After dealing with unsuccessful attempts at trying to order a new electronic timer/clock for our oven, we came across Appliancetimers.com. We sent in both our electronic timer board and our relay board. They diagnosed the problem, repaired our board, and for half of the cost of what a new board would cost, we have a working oven!! Appliancetimers.com not only is quick in their response to their emails, but the repair, payment and shipping is also done efficiently. Thank you for saving us a lot of unnecessary costs and time, and repairing our oven timer quickly. We will definitely be recommending your company to others.

Richard Bennett
Canby, Oregon
Re: Magic Chef 6892VVV

I have already recommended you to a friend…

Nov 07, 2012So far the timer is working! I am delighted.

I hope it continues to work for a very long time because I really like my oven and they don't make it anymore.

I have already recommended you to a friend with a similar situation. If anyone I know has a similar problem I am going to tell them about you.

Marsha Staley
Blue Island, Illinois
Re: Magic Chef 34MA 3TKXW 7601P181-60

I appreciated your prompt service.…

Nov 06, 2012I would like to say I appreciated your prompt service. I originally contacted Sears about this problem and they charged me appoximately $90 to visit my home and say it would cost in excess of $600 to replace the timer, something they could have done over the phone. I jiggled with some wires in back of the range and was able to get it to perform partially but we could not broil or clean the oven, nor would many of the other functions work. Your office did everything it said it would do and provided a refund for the old timer as soon as the timer was received by you. The time you sent me works perfectly and we are pleased that we have a fully functioning stove once again. Thanks for your help.

Herve Depow
Ottawa, Ontario
Re: Frigidaire C970-635392 318325702

…quick turn around…

Nov 05, 2012The timer works as it should. Thanks so much for the quick turn around and the successful repair.

This is a valuable service you provide. I think we need more people focused on fixing things and not just using things as disposable, throwing them out and buying new.

I consider your company to be a very green company. You extend the life of appliances and keep them out of the landfills.

Dan Kluesner
Phoenix, New York
Re: Kenmore 911 4042991 GE # WB27K5073

…my expectations were exceeded.…

Nov 02, 2012Works perfectly and my expectations were exceeded.

Pete Anderson
New York, New York
Re: General Electric JMP31W0A1WW WB27K5140

…nothing but good things to say…

Oct 31, 2012I have nothing but good things to say about your service. You make it easy to forward an item to you, and then you repaired the part and returned it (by Fed-x, rather than regular mail!) in a very timely fashion, which impressed me. Unfortunately, the motor on the dish washer "gave up the ghost", and once again I was unable to find a replacement part, because of the age of the machine!

Thank you for the very good service you gave to me, as I'm sure you extend to all of your customers.

Yours very truly,

Ron Brillinger
Bethany, Ontario
Re: Maytag WU302 Series 1 99002206

…service worked out great.…

Oct 31, 2012Your service worked out great. The timer was re-installed in a 15 plus year old Amana Stove and the oven now works again.

Thanks again,

Jeffrey Pollard
Gray, Maine
Re: Amana ART6610LL 31-315570-07-0

…very pleased with the results…

Oct 29, 2012I installed the timer control board which you repaired for me. Turned unit on only to find I then had no power to the board. After tracing down the power and locating an internal insulation wire break did I sucessfully repair my oven. After the wire repair everything is operating as it should. I am very pleased with the results and I will use your services in the future.

Ken Casto
Struthers, Ohio
Re: Magic Chef 7601-P101-60

I can't thank you enough…

Oct 26, 2012I can't thank you enough for all you've done. I've been meaning to write and thank you. The part arrived just in time for us to cook for about fifty people who attended a memorial for my mother. It worked beautifully!

James Loukas
Cleveland, Ohio
Re: Frigidaire fgfl88acb spitfire#sf5501-s7603-p

…thank you so much…

Oct 25, 2012Good service, thank you so much, so excited to not have to replace my oven!!!!!

Jan Steele, JD, MSW
McLean, Virginia
Re: Magic Chef magic chef Model # 68HK-6TXW 7601P178-60

…works like new

Oct 24, 2012The oven once again works like new. Your company provides an awesome service!

Thank you very much,

Warren Kerola
Chippewa Falls, Wisconsin
Re: Maytag MER6770AAW 74004542

I appreciate all the time that you took with me over the phone…

Oct 22, 2012The timer was installed the next day after it arrived and everything has worked quite well. I appreciate all the time that you took with me over the phone to get the problem diagnosed to avoid sending in a possibly working timer.

Once we were able to diagnose the that the problem was the timer I was quite impressed with the short time it took to repair and return the part.

Thank you for all you help.

Kevin Pack
Ramona, California
Re: General Electric J KP15A0V1AA WB 27K 5190

Oct 16, 2012Great service, works perfect. thanks

Dimitrios Lianos
Huntsville, Alabama
Re: General Electric JDP37G0V1BB WB27K5140

You saved us a ton of money

Oct 15, 2012We are so very happy with the service from your company. Our oven works very well. You saved us a ton of money. I will be sure to write a review on Facebook. Thanks again.


Kelly Perillo
Newtown Square, Pennsylvania
Re: General Electric jkp26got1bb wb27k5190

…everything you claimed to be

Oct 08, 2012Great service. Nice price and everything you claimed to be. Thanks for fixing my timer!

Tryg Hoff
Olympia, Washington
Re: Whirlpool rs386pxbq1 4389570

You have eased my frustrations and made my wife very happy

Oct 05, 2012We received our timer about 2 weeks ago and it works great! I was extremely frustrated and disappointed that our newer oven quit working and the replacement timer was discontinued.

When our oven quit working, it was so frustrating. After taking parts to the repair center getting them tested, told they were bad, paid unnecessary money, and waiting week after week for new parts, only to be disappointed. Paid for a technician to come to our home for a diagnostic, ordered more unnecessary parts, wait for additional time for shipping, only to once again be disappointed.

If you could only imagine how upsetting this could be, let alI ne going w/o an oven for that long of time and throughout the holidays. You have eased my frustrations and made the wife very happy.I just wanted to say "THANK YOU" for fixing out oven timer.

Jason Thornwall
Taylorsville, Utah
Re: Amana acs4250aw 31-32108001-0

I highly recommend your company…

Oct 03, 2012Thank-you for your excellent service. I saved over $300 when compared to what a new oven control would have cost. And fast service too. The shipping went great as it was a total of seven days from the day I sent my broken timer until I received it back reconditioned. My oven works great now. Thanks to Howard for helping me trouble shoot my oven problem before sending it in. I would highly recommend your company to anyone with timer trouble.


Al Spearman
Lloydminster, Alberta
Re: Frigidaire CGLEF386AS4 318013700

…we were facing a bill of $1000+…

Sep 04, 2012Thanks for fixing our oven timer, I installed it and now the oven works great. The timer was discontinued by the oven manufacturer and we were facing a bill of $1000+ to replace the wall oven.

John Ross
Savannah, Georgia
Re: General Electric JTP11W53WG wb27x5482

…less than 30 minutes to replace my timer…

Apr 09, 2012My timer arrived today and, as you said, I was able to easily remove the old one and put the new one in (probably less than 30 minutes total). And the verdict is: we now have an oven / broiler!! YAY!!

Thank you so much for offering this timer at such an awesome price! I will be returning the defective timer very soon so you can hopefully fix it and make someone else just as excited to be able to bake again!! :)

Paul Panici
Cantonment, Florida
Re: Frigidaire FEFL89CCB 316207620

…we were amazed at how quickly you were able to repair the part and return it to us…

Mar 04, 2012We cannot thank you enough for repairing our stove control! Our stove is older but still in great shape so we were very dismayed when the control broke and the manufacturer told us they no longer make the replacement part so we would need to buy a whole new stove. I started searching the internet and found your company. Your removal, packaging, and shipping instructions were easy to follow and we were amazed at how quickly you were able to repair the part and return it to us! Your customer service was excellent and we are so appreciative that you were able to repair the part! You saved us $1,000 and saved our stove from a landfill!

We are happy and grateful customers! Thank you!

The Scarlett Family
Souderton, Pennsylvania
Re: Kenmore 362.7391593 WB12K0006

I am very satisfied with your service…

Jan 31, 2012I just wanted to say Thank you very much for the excellent service. My part works like new. I am very satisfied with your service and will recommend you whenever the need arises. Thanks again.

Brian Gillim
Pointe Claire, Québec
Re: Frigidaire CFEF372ES 316418229

…new timer costs almost as much as appliance…

Jan 25, 2012I want to thank you people for providing the service that you do. You recently repaired our timer and it works great. We will be referring your company to anyone we talk to about appliance repairs. It's a shame that the manufacturers want almost as much for the parts as a new appliance would be worth, this makes for a throw away society, talk about saving the planet?

Larry Komada
Saskatoon, Saskatchewan
Re: Kenmore C970-538121 316272210

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