- About Us
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What information do we collect?
We may collect personal information from users who submit a "Contact Us" form which includes: name, email address, phone number, and other information that you supply to us. We also collect information from those who submit a "Service Request" form. This form includes information about your appliance such as the manufacturer and model number. Such information is always provided with the full knowledge or consent of the individual concerned.
We may also collect, store and use aggregate information about visits to and use of this website as well as information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views.
Information we do not collect?
ApplianceTimers.ca does not collect credit card details or financial details of any kind. If we perform services for you, you will be required to pay by PayPal. PayPal is owned by E-Bay and is the most widely used payment gateway on the Internet. As is the case with all merchants who use PayPal, PayPal does not provide us with any of our customer's finanacial data, including credit card numbers. We will never contact you and ask for any financial information. Some customers prefer to send us a check. In such cases we do not keep any banking information on file.
What do we use your information for?
Personal data submitted on this website will be used only for the purpose of providing guidance and assistance to you. Clearly, if you purchase a timer from us, we require your address in order to send the timer to you.
If you send us a Testimonial, we may post this on our website including your name and city. We will not post your phone number or address details in your testimonial.
If you fill in a service request, we may post details of your appliance timer and problem description on our website to assist other customers who may have a similar problem. We do not post your name, phone number or address information in our service request summaries.
We will not provide your personal information to any third parties for the purpose of direct marketing or for any other reason. The only third party with whom your contact information is shared is PayPal and only in cases where you use PayPal to pay your invoice. PayPal requires this information as part of its secure payment process.
We may use aggregate information collected and information about your computer, etc. in the administration of this website, to improve the website’s usability, and for marketing purposes.
Security of your personal data
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. Therefore, we do not recommend sending highly personal or sensitive information via our website or any other website.
Removing/Updating your personal information
If you wish to delete or modify your personal information from our database, or if you wish to opt-out of future communications from us, please contact us via either email or regular mail using the Contact Information provided below.
Third party websites
The website contains links to other websites. We are not responsible for the privacy policies of third party websites.