9781980 Whirlpool/KitchenAid Range (Stove, Oven) Timer

Failure codes, problems, and resolutions for Whirlpool/KitchenAid timer model # 9781980

Whirlpool ERCs and Whirlpool stove clocks and timersKitchen Aid ERCs and Kitchen Aid stove clocks and timers Manufacturer :  Whirlpool/KitchenAid
Part Number :  9781980
Appliance Type :  Range (Stove, Oven)
Color : 
Description :  Electronic control assembly

 
 
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Recent Service Requests


CityManufacturerModel NumberPart NumberFailure CodeProblem DescriptionResolution
Gibsons, British ColumbiaKitchen Aid (Whirlpool)9781980N/AIntermittant problem. For no reason, the displays will go blank and oven (if on) will go off, and the pad will not respond. After a period of time, which varies from minutes to an hour or more, the displays will light up, and the controls will continue where they left off. The clock will show the time that the displays went blank, and continue to count. Some times, the oven will go through a bake cycle with no problems. Other times, it will shut down and restart several times during the cycle. Other times it will shut down long enough to make the bake cycle impossible. A power off reset will sometimes result in the proper "PF" mode, and the clock can be reset. Other times a power off reset will result in garbled displays and no response from the pad.
I'm not an electronics tech, but I had the display off to look for obvious problems. I noticed that Q8, partly under the clock display appears to be burnt. Also Q24 appears to have one lead not soldered. It has been suggested that a faulty microcontroller clock circuit may produce symptoms like this, perhaps X1 (4 mhz resonator?).
If you have any questions please email or phone.
Regards,
Robert Hiebert
Timer inspected, no repairs necessary
Delta, British ColumbiaKitchenAidYKESC307HB69781980NoneAfter oven cleaning and cool down, oven will not heat up. Neither element will turn on in any mode.Timer inspected, no repairs necessary
vienna, VirginiaKitchenAidKERC607HBS49781980N/Ano oven function-bake,broil or convectionReplaced with reconditioned timer
springfield, MissouriWhirlpoolwhirlpool9781980nonethe oven only intermittently works. sometimes to 270 then stops. sometimes no heat at all and a gas smell. rarely works fine. repairman says it is the board. ego i will get a new one.Replaced with reconditioned timer
d.d.o., QuébecKitchenAidykesc307hb49781980no broil or self cleno broil or self cleanRepaired
Vienna, VirginiaKitchenAidkerc607hbs49781980N/Ano oven heat on broil,bake or convection modeReplaced with reconditioned timer
Belle River, OntarioWhirlpoolYKGRT607HS59781980N/Acontrol board burnt outRepaired
Myerstown, PennsylvaniaKitchenAidKESC307HBT49781980N/AThis unit is obviously damaged. The circuit board traces going to the bake output terminal are melted off... No voltage is output to the oven's bake element.
This problem was discovered after the bake element failed.
Replaced with reconditioned timer
Hutchinson, KansasKitchenAidkgrt607hbs49781980N/Acustomer had voltage surge. No LED displayRepaired
Hutchinson, KansasKitchenAidkgrt607hbs49781980N/Acustomer had voltage surge. No LED displayRepaired
montreal, QuébecWhirlpool9781980N/Ano bake broilRepaired
Vancouver, WashingtonWhirlpoolKESH3079781980noneBlank screen, no displayReplaced with reconditioned timer
Vancouver, WashingtonKitchenAidKESH3079781980NoneRepaired
FARMINGDALE, New YorkWhirlpool9781980N/AOVEN ELEMENT NO POWERReplaced with reconditioned timer
Onoway, AlbertaKitchenAidYKESC307HS69781980N/ADisplay is cracked and does not work on the stove part. Damage occurred when a heavy object fell and struck the touch control top at the bottom of the stove display.Replaced with reconditioned timer
Oxford, OhioKitchenAidKGST 307 HWH4978-1980N/ARang/Oven seem completely off. Circuit in basement panel has been checked. Control panel has been problematic in the past. Now, there is no power to the controls - the clock is off, etc.Timer inspected, no repairs necessary
Westminster, ColoradoKitchenAidKESC307HBT49781980N/AReplaced with reconditioned timer
lino lakes, MinnesotaKitchenAidkgst307hbl9781980N/AReplaced with reconditioned timer
Elba, AlabamaKitchenAid9781980N/AWe want to buy refurbished and send in ours. If refurbished is not available, consider new.Replaced with reconditioned timer
East Brunswick, New JerseyKitchenAidKGRT607HBT49781980F1 E3After turning oven on (any setting) a code F1 E3 is displayed and the oven shuts offReplaced with reconditioned timer
Toronto, OntarioWhirlpool9781980N/Aoven not working. right hand stove burners not workingTimer inspected, no repairs necessary
Fairfield, New JerseyKitchenAidKES307HWH59781980NO BAKE OR BROILReplaced with reconditioned timer
Litchfield, IllinoisKitchenAidKESC307HBT49781980N/Atimer is dead will not bake, broil or self-cleanReplaced with reconditioned timer
Fairfield, New JerseyKitchenAidKES307HWH59781980NO BAKE OR BROILReplaced with reconditioned timer
Hillsboro, WisconsinKitchenAidKERC607HB T4 Type 30p9781980N/AThe Control board was fryed by the repair technician -- it needs to be replaced.Replaced with reconditioned timer
Eagle River, WisconsinWhirlpoolKitchen Aid Superba9781980N/AI believe the unit failed after a lightning storm, it shows a part that appears to be damages (burnt)Replaced with reconditioned timer
Hillsboro, WisconsinKitchenAidKERC607HB T49781980N/AMy Control Board was fryed by a repair technition-it can't be repaired I need a replacement.Replaced with reconditioned timer
Pickering, OntarioKitchenAidYKESC307HM49781980N/AOven not heating up, checked the elements and the bake element was blown. Replaced the bake element, now the bake element and the convection element do not work. Broil elements work fine.Repaired
London, OntarioKitchenAidykgrt607ht39781980N/Aexisting board will not accept all numbers entered on keypad with some erratic results. Have tried replacement console touch pad with no improvement. Started to fail after an over self-clean cycle.Awaiting receipt of timer
Rogers City, MichiganKitchenAidKGST307 HBT49781980no power at allOn arrival I found a mouse stuck to board. Not sure it caused the failure, could not get any power through board no display but I had power to board.Repaired
CATAULA, GeorgiaKitchenAidKESC307HBS59781980N/ASERVICE TEX SAID I NEED THE PANLE PART NUMBER 9781980Replaced with reconditioned timer
Saint-Alphonse Rodriguez, QuébecKitchenAidYKGST307HS59781980NO FAILURE CODECONVECTION FAN INOP, I BYPASS IT AND THE FAN TURN, I HAVE NO POWER FROM THE BOARD. SOMETIMES THE OVEN FAIL TO IGNITE, I DO A RESET AND THE OVEN RAISE IN TEMPERATURE.Replaced with reconditioned timer
Richmond Hill, OntarioKitchenAidYkesc307hs49781980N/Aoven elements not workingAwaiting receipt of timer
Ottawa, OntarioKitchenAidkichenaid9781980N/Atimer no longer works. Need replacement of new or reconditioned.Awaiting receipt of timer
Nutley, New JerseyKitchenAidkgrt607hb9781980N/Aoven doesn't work entire control panel not functioningAwaiting receipt of timer
Blainville, QuébecKitchenAidYKGST307HB49781980N/ADeadReplaced with reconditioned timer
Liverpool, Nova Scotia, Nova ScotiaKitchenAidYKERC607HT49781980F2-E0About 30 seconds after oven was switched on convection bake, this code appeared, but all other displays disappeared. After shutting off power for a time, and then turning back on, the code reappeared but nothing else. Upon opening the oven door, the code disappears and the clock reappears, but cannot be set.Awaiting receipt of timer
VALLEYFIELD, QuébecWhirlpool9781980N/Ado not workReplaced with reconditioned timer
SUDBURY, OntarioKitchenAidYKESC307HW89781980N/ADISPLAY LIGHTS DO NOT WORK BUT ALL FEATURES WORK ON THE RANGE. TECHNICIAN SAID P/N 9781980 IS FAULTYAwaiting receipt of timer
Canaan, ConnecticutKitchenAidKERC607HBS49781980N/ABake element was bad burned out replaced it but still not heating up bake or broil what do I do is it control board ?Awaiting receipt of timer
Thetis Island, British ColumbiaKitchenAidykgrt607hb69781980N/Ano responce on touch padAwaiting receipt of timer
Indianapolis, IndianaKitchenAid9781980N/ANot properly heatingAwaiting receipt of timer
Phoenix, ArizonaKitchenAidKERC607HBS49781980NoneLower hidden bake element fried. Replaced element but also discovered electronic timer board output voltage for element not present. Board relay contacts for element appear burned. Upper bake elements (bake and broil) work fine.Repaired
London, OntarioKitchenAidYKESC307HS69781980N/ACOOKTOP WORKS, OVEN CONTROL IS FUNCTIONING BUT INCREASE IN TEMP WHEN IN BAKE, BROIL MODE.
SERVICE TECH BELIEVES DOUBLE RELAY IS NOT RESPONDING.
Repaired
Revelstoke, British ColumbiaKitchenAidKGRT6079781980unknownIt is as if the buttons are being pressed on their own. Bake will not turn on. Convection only will turn on and then will not stay on as buttons are being pressed on their own.Awaiting receipt of timer