PRINTONTOPOFCONTROLUNITERC4500TH100003 Thermador Range/Stove/Oven Timer

Failure codes, problems, and resolutions for Thermador timer model # PRINTONTOPOFCONTROLUNITERC4500TH100003

Bosch/Thermador ERCs and Bosch/Thermador stove clocks and timers Manufacturer :  Thermador
Appliance Type :  Range/Stove/Oven
Color : 
Description :  Electronic Range/Oven Timer

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Recent Service Requests for Thermador Part Number PRINTONTOPOFCONTROLUNITERC4500TH100003

CityManufacturerModel NumberFailure CodeProblem DescriptionResolution
Atlanta, GeorgiaThermadorGSC30CVB? See problem symptoHere are the symptoms: Lighted numbers of the timer/control unit will spontaneously go off as will power to the oven. Sometimes, if you slam the oven door they will come back on and the oven will work. This has been the situation for over 1 year. Most recently the oven will start but after 5 minutes, or after 30 seconds, it will shut off. This occurred for the first time 6 months ago and then did not reoccur until very recently. A local repair service identified the problem as the control panel, with the suggested repair of removing the existing control panel and having it repaired by a service provider such as your company.
I sent the following message to your by your web site: "We have had a repairman diagnose our oven problem as a faulty control panel. Can you repair the control panel if we send it in? or Do you have a previously repaired control panel that we can buy? Please provide estimates. Thank you."
I also included a photo of the range.
Your folks responded as follows:
The timer you have requested is currently out of stock. Fortunately, we have successfully rebuilt many of these controls so I encourage you to send it in for repair. The repair cost is only $146 plus shipping. In most cases, our repairs will be completed within 5 business days from when we receive your timer. Also, your stove top burners will continue to function even after you remove the timer.
We warranty all of our repairs for a full year and you can purchase longer warranties if you wish.
Here is a link to a page on our website that addresses most questions about our Repair and Return Service. If you don't find the information you are looking for, please call toll free at 1-888-519-1939.
Before sending your timer in for repair, please complete a Service Request and include a copy with your timer. Regards,
Howard Simons 1-888-519-1939"