| Wellfleet, Massachusetts | JKP16GOP4BG | none | This timer was repaired by you in 2008 and again last year (2022). It's acting up again: goes off in the middle of a bake cycle. Killing power at the breaker for a minute or so seems to reset it for a while, but it probably needs repair or replacement again. Please replace with a new timer if possible, or with a reconditioned timer if possible, or repair this timer as a last option. As this one's been repaired twice, going for either a new or reconditioned one might be a better route, if that's an option. Thanks. | Beyond Repair |
| MONTGOMERY, Alabama | 911-4703590 | No Code-- | Convection Bake function does not work/heat the coils. They work in all other positions. | Awaiting receipt of timer |
| Burleson, Texas | JKP16GOp3 | None | Trying to turn oven on and it shows 100 degrees but it never starts. Just goes back to the clock after 30 to 60 seconds. One of the lock clips broke on the ribbon connector going to the display. I think it will still lock in if it can’t be replaced also. | Awaiting receipt of timer |
| Wellfleet, Massachusetts | JKP16G0P4BG | none | Problem began w keypad tone sounding intermittently. Progressed to timer sounding 3 time at end of timer cycle but then shutting off, rather than continuing to sound as per normal timer operation. Progressed further to bake or conv. bake functions shutting off randomly and intermittently mid-cycle. Restarting cook function sometimes holds for the duration of the operation, but sometimes shuts off repeatedly. Cutting power to oven to reset sometimes helps for a while, but intermittent shut-downs return eventually. This ERC was repaired by you in 2008 and has worked flawlessly since. Hope you can repair or replace again. Thanks. | Repaired |
| East Wenatchee, Washington | ZEK736GP | N/A | Oven light still works but the timer is dead It turned on then went blank (dead) | Awaiting receipt of timer |
| Sunnyvale, California | JKP16GOP2BG | Did not show | When set to heat to,say, 350 deg F, the oven goes up to approx 200 and then turns off. | Repaired |
| Miami Beach, Florida | ZEK736GP2BG | none | Display blank. No response to button presses (not even beeps). Oven light comes on when door opened. TRANSFORMER CHECKS OK. | Beyond Repair |
| Montague, Michigan | JKP16G0P2BG | F1 | Non-responsive control panel | Timer inspected, no repairs necessary |
| West Covina, California | JKP 17WOP3WG | None | Oven does not heat. Relay clicks, but no heat.
Lights, clock and keypad seem fine.
My appliance serviceman said the "computer" is problem and parts no longer available.
If new part is unavailable-- will take reconditioned. | Awaiting receipt of timer |
| North Hollywood, California | | N/A | Broken Timer | Awaiting receipt of timer |
| Millen, Georgia | JKP17W0P2WG | None | Currently display is blank with no functionality of the push buttons. Started out going blank, then hours later would come back on. Reset time and hours later it would not be correct. Sometimes the display would go blank and the oven interior light would come on and not go off. Last time it worked, we were cooking in the oven and it shut off in the middle of the cook time. It has not worked since. | Repaired |
| Allentown, Pennsylvania | JKP16GP3BG | N/A | convection, fan turns on but will not heat
broiler not working at all | Repaired |
| LAMARQUE, Texas | JKP18AS1AA | F 1 | AFTER RE SET, CONTINUES F 1 | Repaired |
| CLAREMORE, Oklahoma | JKP17WOP3WG | N/A | BOARD SHUTS DOWN WITHIN MINUTES OF STARTING PREHEAT | Repaired |
| San Carlos, California | JKP16GOP2BG | NONE | OVEN DOES NOT REGULATE TEMPERATURE ON SETTING VALUE OF DISPLAY. WHEN TEMP IS SET TO 425F, TEMPERATURE IN OVEN GOES TO 460F. CHECKED WITH FLUKE TEMPERATURE METER. IT EITHER BURNS FOOD OR UNDERCOOKS. CHECKED TEMPERATURE SENSOR AND IT READS 1,1200 OHMS AT 70F AMBIENT TEMPERATURE. WHEN HEATED WITH AIR GUN TEMPERATURE RISES TO 1,600 OHMS. | Repaired |
| ahwahnee, California | jkp17w0p3wg | N/A | set bake or broil and it turns its self back off. with multiple tries it will stay on. | Awaiting receipt of timer |
| New York, New York | ZEK736GP | N/A | Timer display works, but when the oven is turned on, it turns off after only a minute or two. Oven will not stay on.
I have two identical ovens and you just fixed the timer for the first. This is the second with the same problem. | Repaired |
| New York, New York | ZEK736GP | none | Oven will not stay on -- when I turn it on, it only stays on for about 30-60 seconds and then clicks off. | Repaired |
| Los Gatos, California | JKP17WOP3WG | unknown | Control panel is non-functional. Only the oven light tuns on when the oven door is opened. | Timer inspected, no repairs necessary |
| Phoenix, Arizona | JKP17WP2WG | N/A | Oven element does not stay on. | Awaiting receipt of timer |
Established in
