Ashton, Maryland | Thermador | GSC30CVB | 14-31-179 | N/A | Water leaked into the unit. Looks like 2-3 resistors are burnt. The numbers on the control board are: ERC-4500-TH/100-00364-01 CN: 14-31-179 | Repaired |
Winchester, Massachusetts | Thermador | GSC30CV | ERC-4500-TH/100-00364-01 /CN 14-31-179 SN: 14995 | screen beeped and we | The display and entire ERC unit just started beeping and flashing when the oven was not in use, I pushed all the buttons in an attempt to make it stop with no luck, so I flipped the breaker at the fuse panel in the basement to get the beeping to stop and when I turned the power back on the screen was blank | Timer inspected, no repairs necessary |
Markham, Ontario | Thermador | GSC30CV W | 487603 | NO FAILURE CODE | The dial potentiometer for setting timer and oven temp does not allow me to set time or temp.
i.e. when setting the timer it will only set 5 sec but will not continue to add time no matter how much it is rotated. | Repaired |
Dayton, Ohio | Thermador | GSC30CVB | 487603 | n/a | Intermittently, timer fades out and is unreadable but continues to operate (keeps time, heats oven), you just can't see it. Sometimes, you can force the display to reappear by turning on a burner, or it seems to come back if the oven door is opened briefly (and cools the oven somewhat), or sometimes re-displays for no discernible reason at all. | Beyond Repair |
Marblehead, Massachusetts | Thermador | GSC30CV | 487603 | N/A | Control panel not working but oven still goes on...no lights | Awaiting receipt of timer |
Novi, Michigan | Thermador | GSC30CV | 487603 | N/A | The VFD display for this dual-fuel range has only worked intermittingly for the past six years but the range functions fine without actually showing the oven temperature and clock/timer. Setting oven temperature requires guess-work or careful counting of "clicks" on the temperature control knob or slamming the oven door sometimes "jolts" the display back on to confirm settings. Do you have any complete control panel modules or service parts to provide steady voltage input to the display? | Awaiting receipt of timer |
Newfoundland, New Jersey | Thermador | GSC30CV | 487603 | N/A | The display stooped working. For a time it worked intermittingly but now it stopped pretty much all together. The board still functioned like turning on bake or broil and adjusting the temp the display just didn't show it. Until the other day the oven worked but intermittingly I hear a relay chattering inside | Repaired |
Vancouver, British Columbia | Thermador | GSC30CV | 487603 | NONE | DISPLAY IS DIMMING. ALL OTHER FUNCTIONS OK. | Timer inspected, no repairs necessary |
Columbia, Missouri | Thermador | GSC30CV | AP3194824 | none no power | Timer and all oven controls dead, no current, display, control, nothing. | Awaiting receipt of timer |
Chicago, Illinois | Thermador | GSC30CVWC | AP3194824 | N/A | Oven won't turn on | Awaiting receipt of timer |
Richland, Oregon | Thermador | GSC30CV | 14-31-179 | N/A | The oven turns on but dose not stay, go right back off! | Repaired |
Richland, Oregon | Thermador | GSC30CV | 14-31-179 | N/A | The oven turns on but dose not stay, go right back off! | Repaired |
Vancouver, British Columbia | Thermador | GSC30CVB | 14-31-179 | N/A | CAN SET TO BAKE, UNIT STARTS MODE BY SHOWING TEMPERATURE OF 100F. AFTER ABOUT 10 SECONDS JUST SHUTS OFF. GOES BACK TO TIME OF DAY. VERIFIED LOW VOLTAGES FROM RELAY BOARD ARE PRESENT. 3.5VAC 1-2, 24VAC 3-4. NO OUTPUT VOLTAGES TO RELAY BOARD. | Repaired |
Boulder, Colorado | Thermador | GSC30CVB | ERC-4500-TH/100-00364-01 | None | This is a warranty repair. Upon installing following previous repair there are two problems: 1) The oven heating element is not being energized although the broiler heating element is energizing properly. There is no power at the BA relay board connector when bake is selected. 2) The convection fan is not working. There is no power to the BLO connector on the relay board when the convection fan switch is in the on position. | Beyond Repair |
Santa Barbara, California | Thermador | GSC30CVB | ERC-4500-TH/100-00364-01 | N/A | All controls work, but display is blank | Awaiting receipt of timer |
Wyndmoor, Pennsylvania | Thermador | GSC30CVB | 00487603 | N/A | The timer and relay board were removed from my oven in about 1999. I cannot remember the problem. However, when both were replaced, everything was fine until now. So what I would like to do is have the boards repaired so I can have a technician come in and swap them out with the bad ones. I can see obvious damage to the relay board, so I suspect that this was the problem and that the clock module is probably OK. Please test it out anyway. | Repaired |
Vancouver, British Columbia | Thermador | GSC30CVB | 00487603 | N/A | Oven will not turn on. Convection fan comes on then shuts off, elements do not heat up, LED shuts off after ~20 seconds | Repaired |
Clark, New Jersey | Thermador | GSC30CV | 9211 | N/A | No display - no other functions available | Timer inspected, no repairs necessary |
Wyndmoor, Pennsylvania | Thermador | GSC30CVB | 00487602 | N/A | the damaged relay board | Repaired |
Boulder, Colorado | Thermador | GSC30CVB | 024-00115-00 | None | Our timer is failing to illuminate once the oven gets above about 400 degrees. It will usually illuminate given an manual impact to the oven frame above the timer, but this is unpleasant and unreliable at best. Otherwise it is functioning correctly. | Repaired |
Oakland, California | Thermador | GSC30CVB | 487603 | n/a | I have a Thermador GSC30CVB with the usual symptoms - clock display fades in and out, flipping the self-cleaning lock back and forth brings the display on intermittently, different temperatures brings the display on intermittently. It otherwise functions largely normally. If at all possible I'd be very happy to purchase a reconditioned / or repaired oven control board unit. | Awaiting receipt of timer |
Nashville, Tennessee | Thermador | GSC30CV | Unknown | Unknown | Oven won't turn on | Repaired |
Nashville, Tennessee | Thermador | GSC30CV | Unknown | Unknown | Oven won't turn on | Repaired |
Edmonton, Alberta | Thermador | GSC30CV | 00487603 | N/A | problem with the knob. Cannot set oven temp (goes to 170 degrees and stops) and cannot adjust time clock | Repaired |
Evanston, Illinois | Thermador | GSC30CV | 487603 (ERC-4500-TH/100-00364-01) | n/a - none shown | The display worked intermittingly for some quite some time, but has now gone completely dark. For a while slamming the oven door would sometime "jolt" the display back on; also, occasionally turning on burners would cause the display to reappear. The range functions fine without actually showing the oven temperature and clock/timer. Setting oven temperature requires guesswork or careful counting of "clicks" on the temperature control knob. | Timer inspected, no repairs necessary |
Miami, Florida | Thermador | GSC30CV | 14-31-179 | None | Bake and Broil cycles both start but then shut off within seconds | Awaiting receipt of timer |
Pendleton, Indiana | Thermador | GSC30CVWC | ERC-4500-tm/100-00364-01 | n/a | The past couple of years sometimes the oven will not stop at the preheat setting I've indicated and now it's getting more regular especially if the oven gets hot. Also the LED letters will fade in brightness if the oven gets very warm(400+) | Repaired |
Miami, Florida | Thermador | GSC30CV | 14-31-179 | None | Bake and Broil cycles both start but then shut off within seconds. The problem started off being intermittent but is now persistent. This is the main problem that we need repaired. Also the numerals of the green LED display are now not working properly, after a local technician tried to repair the board by cleaning up the PCB, solder, etc. Too many sections now light up :( | Beyond Repair |
Glen Gardner, New Jersey | Thermador | GSC30CV | 487603 | none | The display is to dark to read but everything else works. It appears to need the display function repaired | Awaiting receipt of timer |
York, Maine | Thermador | GSC30CV | 487603 | No Code | Oven does not work | Awaiting receipt of timer |
Eau Claire, Wisconsin | Thermador | GSC30CV | ERC-4500-TH/100-00364-01 /CN:14-31-179 | Unknown - no power t | all of a sudden screen would not illuminate, no functions from control board would work
light and range including stovetop electrical heating element still work
power supply to board measured at 2.3v in each lead relative to ground
no visible damage
not wet, no known issues prior (we have owned since we moved in July 2018) | Awaiting receipt of timer |
Cupertino, California | Thermador | GSC30CV | 487603 | None | The timer display goes out after a while when using the oven above 350 degrees. The oven continues to function, as does the timer-it beeps when time is up. The electronics cooling fan never comes on, and the convection switch on the oven does not seem to do anything. I have verified that fans are capable of running and it is not a mechanical issue with the fans. | Repaired |
Bethesda, Maryland | Thermador | GSC30CVB | 487603 | N/A | Display stuck on ':0' . No other lights or indicators displayed. Oven will not turn on. No reaction to any of the buttons being pressed. | Beyond Repair |
San Diego, California | Thermador | GSC30CV | ??? Maybe AP3194824??? not sure | none | Oven (and broiler) heat up, but then spontaneously turn off. Single, short beep when turn off, like the single beep with set temp reached. Occasionally oven stays on for long time, sometimes turns off with 1-2 minutes. | Repaired |
BERKELEY, California | Thermador | Thermador GSC30CVB | 14-31-179 | none | panel does not display. buttons inoperable. Stove does not go on. | Awaiting receipt of timer |
Atlanta, Georgia | Thermador | GSC30CVB | Print on top of controlunit?: ERC-4500-Th/100-003 | ? See problem sympto | Here are the symptoms: Lighted numbers of the timer/control unit will spontaneously go off as will power to the oven. Sometimes, if you slam the oven door they will come back on and the oven will work. This has been the situation for over 1 year. Most recently the oven will start but after 5 minutes, or after 30 seconds, it will shut off. This occurred for the first time 6 months ago and then did not reoccur until very recently. A local repair service identified the problem as the control panel, with the suggested repair of removing the existing control panel and having it repaired by a service provider such as your company.
I sent the following message to your by your web site: "We have had a repairman diagnose our oven problem as a faulty control panel. Can you repair the control panel if we send it in? or Do you have a previously repaired control panel that we can buy? Please provide estimates. Thank you."
I also included a photo of the range.
Your folks responded as follows:
"Hello,
The timer you have requested is currently out of stock. Fortunately, we have successfully rebuilt many of these controls so I encourage you to send it in for repair. The repair cost is only $146 plus shipping. In most cases, our repairs will be completed within 5 business days from when we receive your timer. Also, your stove top burners will continue to function even after you remove the timer.
We warranty all of our repairs for a full year and you can purchase longer warranties if you wish.
Here is a link to a page on our website that addresses most questions about our Repair and Return Service. If you don't find the information you are looking for, please call toll free at 1-888-519-1939.
Before sending your timer in for repair, please complete a Service Request and include a copy with your timer. Regards,
Howard Simons ApplianceTimers.com 1-888-519-1939" | Repaired |
Atlanta, Georgia | Thermador | GSC30CVB | no. on control unit?: ERC4500-Th/100-00364-01 | ? see problem / symp | This is your second attempt to repair. Enclosed is a paper copy of original symptoms and receipts for payment and 3 year warranty. Current symptoms: 1) Clock numerals will spontaneously disappear (no longer illuminated). This will occur after an indeterminate period of time. Maybe hours, maybe seconds. Sometimes closing the oven door with a bang will bring the illumination back for a second or for a few minutes. 2) The same applies to oven temperature readings; they will spontaneously disappear (not illuminate), and may or may not come back for an indeterminate period of time by banging the oven door closed. 3) The timer numerals also disappear. 4) When timer numerals are illuminated and timer runs down to zero, there is no audible signal (no buzz or beep). 5) similarly, when oven reaches set temperature there is no audible signal (no buzz or beep) 6) We have only had the timer back from your shop for a short period of time and have not been able to operate it, or the oven, in any real capacity to fully test, so there may be other faults as well. I am including a wiring diagram from the original Thermador manual (hard copy) and photographs of the control unit with a note (hard copy). PLEASE TEST THE UNIT FOR A LONGER PERIOD OF TIME BEFORE RETURNING IT TO US. IT MAY SEEM TO WORK FOR A FEW SECONDS OR MINUTES, BUT HAS FAILED AFTER A LITTLE LONGER TIME. PERHAPS TEST OVERNIGHT. We do appreciate your service. | Awaiting receipt of timer |
Sherman Oaks, California | Bosch | Thermador GSC30CVWG | ERC-4500-TH/100-00364-01 | N/A | When trying to set the time or the oven temp. the numbers jump around. It acts like the rotary encoder is dirty. | Beyond Repair |
Sherman Oaks, California | Thermador | Thermador GSC30CVWG | ERC-4500-TH/100-00364-01 | N/A | setting temperature and time makes numbers jump around. It is as if the rotary encoder is dirty.
Please only fix the electronics. I don't need the enclosure or the mounting points repaired. | Timer inspected, no repairs necessary |
Wall, New Jersey | Thermador | GSC30CV | CN 14-31-179 | N/A | Oven control is out completely. | Awaiting receipt of timer |
FOREST PARK, Georgia | Thermador | GSC30CV | 14-31-179 | NONE | The element stays hot, bake cycle will not shut off. | Awaiting receipt of timer |
Manzanita, Oregon | Thermador | GSC30CVB | 14-31-179 | N/A | Display doesn''t work
Controls seem to work fine | Repaired |
New Westminster, British Columbia | Thermador | GSC30CV | ERC4500-TH/100-00364-1 | no code | The temperature display has stopped working, it was faint for a while but is now now visible at all, the temperature control still works, you just have to count the clicks to set the temperature. | Repaired |
INVER GROVE HEIGHTS, Minnesota | Thermador | GSC30CV | ERC-4500-TH/100-00369-91 /CN: 14-31-179 9239 | None | Display is too dim to use in normal daylight. Clock numbers are barely visible, but the the oven temperature is hardly visible at all. That is the only issue. Temp control works fine after counting the clicks to reach the desired oven temperature (real pita). | Awaiting receipt of timer |
Lincoln, Nebraska | Thermador | GSC30CV | 024-00115-00 | none/dead screen | LCD display dead. All functions controlled by the timers push buttons non functional. (i.e. oven, broiler etc.). All functions controlled by switches not related to timer function as normal. (i.e. top electric burners, fan, etc.) | Repaired |